FOOD ORDERING MOBILE APP

FOOD ORDERING MOBILE APP

LavishFood is an easy-to-use food app for busy individuals such as students, salarymen or anyone with a busy schedule to order food for takeout or a meal on an area only within a few clicks

LavishFood is an easy-to-use food app for busy individuals such as students, salarymen or anyone with a busy schedule to order food for takeout or a meal on an area only within a few clicks

My role

My role

Product Designer

Product Designer

Duration

Duration

Aug, 2022 - April 2023

Aug, 2022 - April 2023

Tools Used

Tools Used

Figma, AdobeXD, Maze

Figma, AdobeXD, Maze

PROBLEM STATEMENT

PROBLEM STATEMENT

Busy individuals—like teachers, students, professionals living alone, and family caretakers—constantly juggle responsibilities, leaving little time for themselves. Meal preparation is time-consuming, and long takeout wait times add to their frustration, making it even harder to balance their daily lives.

Busy individuals—like teachers, students, professionals living alone, and family caretakers—constantly juggle responsibilities, leaving little time for themselves. Meal preparation is time-consuming, and long takeout wait times add to their frustration, making it even harder to balance their daily lives.

PROJECT GOAL

PROJECT GOAL

This project aims to help busy individuals save time by offering a seamless way to order light and full meals, minimizing the effort spent on meal prep and long takeout waits, so they can focus on what matters most.

This project aims to help busy individuals save time by offering a seamless way to order light and full meals, minimizing the effort spent on meal prep and long takeout waits, so they can focus on what matters most.

Easy Checkout

Easy Checkout

A simple & interactive click-and-select bracket, which will enable easy scheduling, updating of matches within a tournament.

A simple & interactive click-and-select bracket, which will enable easy scheduling, updating of matches within a tournament.

Smart Nearby Picks

Smart Nearby Picks

Food delivery apps were cluttered with countless, unorganized items from all outlets, making it hard to find what you need. LavishFood uses location-based filtering to show nearby options while prioritizing easy takeouts and shorter queues, ensuring a smooth and fast ordering experience.

Food delivery apps were cluttered with countless, unorganized items from all outlets, making it hard to find what you need. LavishFood uses location-based filtering to show nearby options while prioritizing easy takeouts and shorter queues, ensuring a smooth and fast ordering experience.

Food listing page

Food listing page

PROCESS

PROCESS

This project followed the classic Design Thinking framework, guiding the process from inception to completion.

Research

Research

We use simple personas to help us understand our users, and from that we follow through with additional research that is necessary like User testing and Usability studies etc.


At first, we thought our main audience would be busy workers in their mid-30s. But after research, we realized students struggle with time just as much, so we expanded our focus.

Research: Pain Points

Research: Pain Points

1

Individuals engaging in overtime works or studies has little time to do what they love, it can be  made longer by reducing cooking time or finding online ordering for too long.


Individuals engaging in overtime works or studies has little time to do what they love, it can be  made longer by reducing cooking time or finding online ordering for too long.


2

People sometimes don’t know which food they want to order, leading to frustration.


People sometimes don’t know which food they want to order, leading to frustration.


3

Ordering and receiving food takes too long, leaving users frustrated and cutting into their already limited time.

Ordering and receiving food takes too long, leaving users frustrated and cutting into their already limited time.

Research: Persona

Research: Persona

User persona of Miriam

User persona of Miriam

Research: User Journey Map

Research: User Journey Map

User journey map for Miriam in a physical shop

User journey map for Miriam in a physical shop

Low Fidelity Wireframing

Low Fidelity Wireframing

Rapid wireframing techniques were used to quickly visualize and iterate on design ideas, ensuring the app’s layout, features, and user flow were well-structured before moving to high-fidelity designs.

Paper wireframe showing the initial ideas for the app

Paper wireframe showing the initial ideas for the app

Final mockup of the same screen from the paper wireframe after changes

Final mockup of the same screen from the paper wireframe after changes

Digital Wireframing

Digital Wireframing

Research and competitive audits were key in shaping the initial wireframes, ensuring the design aligned with user needs and industry standards.


Wireframe sketch showing the initial concept for the homepage

Wireframe sketch showing the initial concept for the homepage

Usability Testing

Usability Testing

Since wireframes were based on initial hypotheses and assumptions from secondary research, we conducted usability testing twice—first after creating digital wireframes to assess basic usability, and again after developing high-fidelity designs to refine the final experience.

Findings from 2 rounds of usability testing

Findings from 2 rounds of usability testing

Refinement and Iterations

Refinement and Iterations

The screens were further refined based on usability testing insights, bringing them closer to the final envisioned mockup.

Before and after screens of the app homepage

Before and after screens of the app homepage

Before and after screens of the app sine navigation

Before and after screens of the app sine navigation

FINAL DESIGNS

FINAL DESIGNS

Overview of final design mockups

Overview of final design mockups

KEY CONTRIBUTIONS

KEY CONTRIBUTIONS

Conducting research, testing throughout the ideation to design process

Conducting research, testing throughout the ideation to design process

Worked with users to understand and solve their problems through design

Worked with users to understand and solve their problems through design

Direct involvement in designing app and brand assets

Direct involvement in designing app and brand assets

YOU HAVE REACHED THE END OF THIS CASE STUDY

YOU HAVE REACHED THE END OF THIS CASE STUDY

Thank you for taking the time to read or skim through ^^

Thank you for taking the time to read or skim through ^^

Let’s connect!

© 2025 Lawma Joute. All rights reserved.

Let’s connect!

© 2025 Lawma Joute. All rights reserved.

Let’s connect!

© 2025 Lawma Joute. All rights reserved.